Support

Questions, bug reports, account requests, press? We read everything.

Email
Response
Within 2 business days

Frequently asked questions.

How do I cancel my subscription?

On iPhone: Settings → Apple ID → Subscriptions → Halo → Cancel. Your access continues until the end of your current billing period.

How do I delete my account and all my data?

Email hello@speaktohalo.com with subject "Delete my account" from the email tied to your account. We process deletions within 30 days and send written confirmation when done.

Where is my data stored?

In the EU, on Supabase servers. Voice audio is processed in real-time by Google Gemini and not retained. Full details in our Privacy Policy.

Is Halo a replacement for therapy?

No. Halo is a journaling and reflection tool, not a medical or mental health service. See our Terms for the full disclaimer.

Who makes Halo?

Lahoika OÜ, an independent software company in Tallinn, Estonia. Registry code 17475517.

I found a bug / I have a feature request.

Send it to hello@speaktohalo.com. Include your device model and iOS version if it's a bug.